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    Activ Health & Beauty Returns

    If for some reason you are not completely happy with your purchase, just return it within 30 days.

    Providing goods are returned to us in their original condition and packaging, unworn, unwashed and with labels intact, we offer a 30 day policy (from the original date of dispatch).

    Returns Details
    Our Customer Service Representatives can be contacted via email sales@activhealthandbeauty.com.au

    ITEMS NOT ACCEPTED
    • Products that have had tags removed
    • Products where the original packaging has been damaged.
    • Sale or discounted items

    CAN YOU REFUND MY DELIVERY COSTS OR THE COSTS OF RETURNING ITEMS?

    No, delivery costs cannot be refunded under any circumstances.

    The Process

    Once we receive your return you will be sent an email confirming receipt of your return. You will be refunded within 5 days of us receiving your return parcel .

    All refunds are refunded to the original payment method.